This Course is intended for people dealing with customers. A person credited with this unit standard will be able to present a positive image to customers, respond to customers in an appropriate manner under varying circumstances and provide additional information and promote banking products and services.

WHAT YOU WILL LEARN:

• Present a positive image to customers.
• The workstation is maintained in a neat and tidy manner.
• Equipment and supplies used in transactions with customers are consistently available, up to date and in good working order.
• Personal appearance is consistent with company specific guidelines.
• Respond to customers in an appropriate manner under varying circumstances.
• All customers are promptly responded to according to company service guidelines.
• Contact with the customer is established and maintained throughout the transaction process.
• All customers are responded to in accordance with company specific customer service guidelines.
• Provide additional information and promote banking products and services.
• Customer enquiries are responded to in accordance with their requirements.
• Products and services are promoted in accordance with company specific requirements.
• Customers are directed to the appropriate product experts in accordance with the customer needs.
  

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Duration

You may begin at anytime and the training should take approximately 4 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Banking, Customer Service Online Short course appeared first on School of Shipping.

Understand the way the business operates and the way various parts of the organisation relate to each other.

WHAT YOU WILL LEARN:

• • How to list typical departments in a business.
  • Describe typical ways that the departments depend on each other.
  • Describe different types of organisations and distinguish them from each other.
  • Explain the reasons why organisations are changing their structures.
  • Explain how to list the actual departments in a selected business.
  • Describe the difference between the actual departments and typical departments
  • Describe how inter-departmental effectiveness can be improved.
  • Evaluate relationships between oneself and others in the immediate environment.
    

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Duration

You may begin at anytime and the training should take approximately 2 weeks to complete on a part time basis.(6-8 Hours of Study)

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. Our courses can be started on Demand.

A Subject Matter Expert with over 40 years Managerial and operational experience in Freight Forwarding, International Trade and customs compliance  will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Analyse a business and determine the way it functions – Online Short Course appeared first on School of Shipping.

This course is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:

• Demonstrating an understanding of business processes and potential risks to a unit.
• Identifying potential risks and assessing the impact thereof in a unit.
• Developing contingency plans for managing risk.
• Testing and revising contingency plans.
  

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WHAT YOU WILL LEARN:

• Demonstrate an understanding of potential risks to a unit.
• The concept of risk is explained with reference to accepted theory and practice.
• The factors that could constitute risks to a unit are identified and explained.
• The role of organisational policies and procedures are explained in relation to risk management.
• Identify potential risks and assess the impact thereof in a unit.
• Potential risk factors for critical processes in a unit are identified and documented.
• Possible scenarios that could constitute a risk are identified and documented.
• The possibility of each scenario occurring is evaluated and recorded for future use.
• An analysis is performed and documented to rate the impact of each scenario on a unit.
• Priorities resulting from the impact analysis are determined and documented for implementation in the event of the risk materialising.
• Develop contingency plans for managing risk.
• Contingency plans are developed and documented in accordance with the entity’s policies and procedures.
• Contingency plans are communicated to relevant stakeholders in accordance with the entity’s risk management procedures.
• Contingency plans are distributed and stored in accordance with the entity’s risk management procedures.
• Test and revise contingency plans.
• Contingency plans are tested in accordance with the entity’s risk management procedures.
• Recommendations on improvements to the contingency plans are documented in relation to the findings of the testing.
• Contingency plans are revised to incorporate recommendations from the testing in accordance with the entity’s policies and procedures.
  

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Duration

You may begin at anytime and the training should take approximately 2 weeks to complete on a part time basis.(6-8 Hours)

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. Our courses can be started on Demand.

A Subject Matter Expert with over 40 years Managerial and operational experience in Freight Forwarding, International Trade and customs compliance  will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Risk Management Online Short Course appeared first on School of Shipping.

This course will enable learners to manage relationships between supply chain partners. People credited with this unit standard will be able to manage the relationships with supply chain stakeholders in a professional and ethical manner to the benefit of the effectiveness of the total supply chain.

After this course you will be able to:

• Interpret the organisational strategy and identify the issues and focuses to be included in relationship management strategies.
• Analyse the relationship between supply chain partners and effective contract management.
• Build and maintain good customer relationships.
• Analyse ethical and professional issues relating to supplier and customer relations.
  

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WHAT YOU WILL LEARN:

• Interpret the organisational strategy and identify the issues and focuses to be included in relationship management strategies.
• The overall business strategy of an organisation is interpreted to inform the development and strengthening of strategic supply chain partner relationships.
• The importance of the various supply chain components is analysed to determine their effect on the business strategy.
• Various internal and external stakeholders are identified to determine their role in the supply chain.
• Key relationship issues that must be addressed are identified to optimise profit.
• Analyse the relationship between supply chain partners and effective contract management.
• The need for better contracts management is analysed to ensure improved corporate governance.
• The process that will facilitate effective contracting is examined to improve turn-around times.
• Various processes and tools for contract management are evaluated to reflect the advantages and disadvantages of each.
• Processes for the effective monitoring and controlling of supplier performance are assessed.
• Additional approaches to improve supplier relationships are recommended to ensure optimal utilisation of supplier networks.
• Build and maintain good customer relationships.
• Ways in which suppliers can be assisted are discussed to reflect how they could maximise their effective contributions within the supply chain.
• The discussion needs to include aspects related to strategic importance of supplier development, World Class Supplier Development, best practice applications of this process, advantages and pitfalls, limitations.
• Practical processes for ensuring effective customer relationships within the supply chain are followed.
• Service Level Agreements are produced and negotiated to reflect the interests of both the organisation and the customer.
• Customer relationships are implemented through processes and strategies that facilitate the building and maintaining of effective long term relationships.
• Internal and external customers are identified to determine activities required for building and maintaining relationships.
• Analyse ethical and professional issues relating to supplier and customer relations.
• Ethical and professional dilemmas are interrogated and examined to ensure compliance to the Codes of Ethics.
• Benchmarks regarding the establishment of policies and procedures are analysed to ensure ongoing ethical conduct.
• Ethical and professional issues are examined to reflect their relationship to corporate governance and legal requirements.
• Recommendations are made to reflect actions that will enhance relationships within ethical parameters.
  

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Duration

You may begin at anytime and the training should take approximately 8 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Manage relationships between supply chain partners Online short course appeared first on School of Shipping.

After this course you will be able to perform routine financial transactions and calculations and need to apply the processes and procedures necessary to initiate the recording of disbursements and revenues, and to understand the financial implications to the organisation of each element in the transaction.

The qualifying learner is capable of:

• Explaining items of expenditure and revenue.
• Explaining fixed and variable costs.
• Performing invoicing operations and post amounts to the appropriate accounts.
• Reconciling and identifying individual transactions with statements of accounts.
• Identifying and disbursing the items on behalf of the organisation to be recovered in the invoicing process.
  

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WHAT YOU WILL LEARN:

• • Explain items of expenditure and revenue.
  • A definition of expenditure is provided in the context of freight forwarding and customs clearing.
  • A definition of revenue is provided in the context of freight forwarding and customs clearing.
  • The difference between expenditure and revenue are explained as they apply to freight forwarding.
  • Explain fixed and variable costs.
  • Fixed cost is defined with examples.
  • Variable cost is defined with examples.
  • Three examples are provided where fixed costs could happen.
  • Examples are provided where variable costs could be confused as fixed costs.
  • Three examples must be given.
  • The consequences of a variable cost being confused as a fixed cost is explained with examples.
  • Perform invoicing operations and post amounts to the appropriate accounts.
  • An invoice is prepared which has items of expenditure and items revenue for a sea freight shipment for a full container load and import which has paid customs duty, duty schedule, and the ocean freight is on a collect basis.
  • An invoice is prepared for an air freight export shipment which has items of expenditure and items of revenue where the master airway bill is collected, insurance must be invoiced as well as cartage collection charges.
  • The expenditure items must be posted to the appropriate accounts for both the seafreight and airfreight invoices.
  • A record is made up of the over-recoveries of the items of expenditure which must later be taken to profit.
  • Reconcile and identify individual transactions with statements of accounts.
  • Ocean freight or air freight is identified as items of the organisations invoices.
  • Cartage is identified as an item of the company’s invoices and statements from the transporter taking into account all over-and-under recoveries.
  • All landside and surface charges are identified including port authority charges, airline charges, depot charges and carrier’s handling.
  • All customs and charges are identified and reconciled with bills of entries, statements and deferment accounts.
  • Other disbursements charges are identified and reconciled with invoices from those parties taking into account all over-and-under recoveries.
  • Other disbursements may include but is not limited to other agents’, storage charges, packing, fumigation, inspection, insurance.
  • Supplementary charges from outside parties are identified and reconciled to the organisations invoice taking into account all over-and-under recoveries.
  • Supplementary invoices are disbursed by the organisation and account for all disbursement items which have been invoiced.
  • Reconciliation is made between the invoices and statement of accounts.
  • Identify and disburse the items on behalf of the organisation to be recovered in the invoicing process.
  • Cartage charges as disbursed by the organisation, are identified and posted to the cartage disbursement account.
  • Storage charges as disbursed by the organisation are identified and posted to the storage disbursement account.
  • All special charges such as extra attendance are disbursed by the organisation are identified and posted to the disbursement accounts.
    

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Duration

You may begin at anytime and the training should take approximately 2 weeks to complete on a part time basis.(6-8 Hours of Study)

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. Our courses can be started on Demand.

A Subject Matter Expert with over 40 years Managerial and operational experience in Freight Forwarding, International Trade and customs compliance  will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Basic Accounting & Invoicing 1- Online Short Course appeared first on School of Shipping.

This Course will enable learners to analyse and apply management practices within the supply chain. The person accredited with this unit standard will demonstrate a detailed understanding of the fundamental management functions and activities as well as the latest trends in leadership and management and will be able to apply these functions, activities and principles within the supply chain.

A learner credited with this unit standard will be able to:

• Interpret the origins and evolution of management practices.
• Use a set of principles and pro forma formats to evaluate the effectiveness of basic management practices within a supply chain.
• Apply basic management practices within the supply chain.
  

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WHAT YOU WILL LEARN:

• Interpret the origins and evolution of management practices.
• The concept of organisational behaviour is evaluated to reflect its impact on management practices.
• The concept of leadership is evaluated to reflect the role of an effective leader in organisations.
• The concepts of the economic development are examined to determine their impact on management practices.
• The time phases of the evolution of management practices are interpreted to reflect specific approaches to management.
• Use a set of principles and pro forma formats to evaluate the effectiveness of basic management practices within a supply chain.
• Basic management practices include but are not limited to planning activities, organising activities and controlling activities.
  Basic planning activities include, but are not limited to Forecasting, Setting Objectives, Programming and Scheduling and budgeting.
  Basic organising activities Include but are not limited to Developing Organisational Structures, Delegating authority, establishing relationships, Networking and coordinating resources.
  Basic controlling Includes but is not limited to Reviewing Team Performance, Reviewing Individual Performance, Giving Feedback, Following up, initiating contingency actions.
• The principles and processes underpinning each of the basic management activities are evaluated and discussed to determine their impact on the supply chain.
• Basic management activities are evaluated indicating possible reasons for poor performance against the best practice principles.
• Recommendations are made for actions to improve the management process.
• Continuous improvement plans are developed to ensure that management processes align with organisational structure.
• Apply basic management practices within the supply chain.
• A given leadership model applicable to a supply chain context is utilised to evaluate the effectiveness of personal leadership style.
• The actions of management are identified to improve personal leadership effectiveness.
• The type of leadership to have maximum impact on a supply chain is identified and applied within a specific context.
• Leadership activities are evaluated and the results interpreted to recommend improvement actions.
  

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Duration

You may begin at anytime and the training should take approximately 8 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Analyse and apply Management Practices within the Supply Chain – Online Short Course appeared first on School of Shipping.

This course is intended for learners in insurance and those who manage asset risk in insurance and other organisations.

The qualifying learner is capable of:

• Explaining the law of contract as applied in insurance.
• Explaining the application of legal capacity in an insurance contract.
• Interpreting the basic principles required for an insurance contract to be legally binding.
• Evaluating a proposed insurance contract.
  

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WHAT YOU WILL LEARN:

• Explain the law of contract as applied in insurance.
• The concept of the law of contract is explained with reference to its essential elements and how an insurance contract is bound by the law of contract.
• Evidence that is required for an insurance contract to be legally binding is named for short term and/or Long-Term insurance.
• The parties to a contract are named for a selected sub sector.
• Explain the application of legal capacity in an insurance contract.
• The concept of legal capacity is explained with examples of how it is applied in insurance.
• The difference between legal capacity in a contract and legal capacity in an insurance contract is explained with examples.
• Three examples of case law are analysed and discussed in terms of the precedents set.
• Interpret the basic principles required for an insurance contract to be legally binding.
• The basic principles of an insurance contract are explained with examples.
• Conditions under which a contract is not legally binding are explained with examples.
• Evaluate a proposed insurance contract.
• A proposal is analysed in terms of risk and the law of contract as applied to insurance.
• Business rules that are applied in addition to legal requirements are identified for a specific insurer and an indication is given of why the organisation applies the requirement(s).
  

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Duration

You may begin at anytime and the training should take approximately 4 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Insurance , Law of Contract Online short course appeared first on School of Shipping.

This online Short Course Covers the Fundamentals that exporters need to mitigate risk, Calculate their costing for profit, The instruments that can be used to mitigate risk, as well as the correct procedures and documentary requirements needed for s successful transaction.

Topics Covered  in this Course:

 International Trade: Module 1 

• Differences between local and international trade.
• Typical trade regulations.
• Tariff and non-tariff barriers.
• International bodies involved in determining international regulation.
• The trade cycles.
• Role players in the international trade cycle.
• Functions of the various parties including customs authorities, trade authorities, freight forwarders, clearing agent, ports, carriers, verification agencies, banks, insurance companies and the Reserve Bank.
• Modes of transport and forms of shipment.
• Protection and packing of cargo.
• Shipping services.
• Container transportation.
• Containers for sea freight, ULD’s for Airfreight
• Freight cost elements.
• Methods of payment.
  

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 ICC Incoterms ® 2020 Rules: Module 2

• What are Incoterms?
• History of Incoterms
• Purpose of Incoterms
• Structure of Incoterms
• Key changes in Incoterms 2020
• EXW – Ex Works
• FCA – Free Carrier
• FAS – Free Alongside Ship
• FOB – Free on Board
• CFR – Cost and Freight
• CIF – Cost, Insurance and Freight
• CPT – Carriage Paid To
• CIP – Carriage and Insurance Paid to
• DAP – Delivered at Place
• DPU – Delivered Place Unpacked
• DDP – Delivered Duty Paid
• Factors to consider when choosing an Incoterm
• How to select the right Incoterm for your transaction
• Avoiding common mistakes when using Incoterms
• Make recommendations
  

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Planning an Export Sales Transaction: Module 3

• The commercial Invoice
• The Pro Forma
• Insurance methods and techniques.
• Foreign exchange information.
• Types of administrative and documentary requirements for export transactions.
• Types of shipment methods which can be used to export goods.
• Landed Costing Calculations
• Sources and types of tariffs to be used for exported cargo.
• Methods and techniques for obtaining statutory approval for exported goods.
• Sources of insurance and forward cover for export transactions.
  

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International Trade Documentation: Module 4

• • Location of legislation used to protect a country’s trade.
  • Methods and techniques for applying legislation in international trade.
  • Dangerous goods legislation for surface and airfreight of internationally traded goods.
  • An overview of dangerous species moving across international borders.
  • Types and sources of documentation required for internationally traded goods.
  • Document flow
  • Shipping instructions
  • Clearing instructions
  • Variable Costs
  • Regulatory Documents Import
  • Regulatory Documents Export
  • The pro Forma
  • The commercial Invoice
  • The Bill of Lading
  • The Airway bill
  • Role Players their Functions and  Documents generated
  • Export Permits
  • Import permits
  • Letters of Credit
    

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Duration 

This course is self-paced. You may begin at any time and are given access for 8 weeks to complete. (Approximately 30 hours of total time to complete)

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. Our courses can be started on Demand.

A Subject Matter Expert will provide you with academic support through the learning website and a Course Coordinator will also be available to provide you with administrative support.

Assessment and Award of the Certificate

Each module has a formative and summative assessment which you will need to achieve a mark of 60% or higher.

Entry Requirements

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Maths literacy and English or working experience
• A keen desire to learn and advance your career

The post How to Export Online Short Course appeared first on School of Shipping.

The person completing this course will be able to manage activities of a team that has to deliver excellent customer service, which involves meeting and exceeding customer demands, selecting and implementing the best solutions to resolve customer service problems.

Learners acquiring this standard will be able to make sure that their workplace and their own working practices as well as that of their team are healthy and safe.

The qualifying learner is capable of:

• Dealing with customer service problems.
• Providing advice and supporting regarding the information received to facilitate problem solving.
• Applying the best solution to resolve customer service problems.
• Implementing the solution to customer service problems.
  

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WHAT YOU WILL LEARN:

• Deal with customer service problems.
• The importance of maintaining customer service levels is explained in the context of the service industries.
• Information from customers about customer service problems they have raised are gathered and interpreted according to organisational requirements.
• Customers are asked appropriate questions to check understanding of their customer service problems.
• Problems are directed to the relevant function/section/department for input and/or assistance.
• Problems are identified and recorded and the appropriate function/section/ department alerted.
• Customer feedback is shared with colleagues in the required format to help identify potential customer service problems before they occur.
• Provide advice and support regarding the information received to facilitate problem solving.
• Problems are analysed to determine the approach to be used.
• Methods of providing advice are matched to the needs of the customer.
• Advice and support are provided to allow progress to be maintained.
• Apply the best solution to resolve customer service problems.
• Available options for solving customer service problems are identified in line with company standards and procedures.
• Colleagues are consulted with to identify and confirm the options available to solve customer service problems within agreed time frames.
• Advantages and disadvantages of each option are worked out for the customer and organisation.
• The best overall option for the customer and organisation is selected and applied within agreed timeframe.
• Implement the solution to customer service problems.
• The proposed option for solving the customer service problem is discussed and agreed with the customer.
• Action is taken to implement the option agreed with the customer.
• Promises relating to resolving the customer service problem are kept and actioned within agreed timeframe.
• Customers are kept informed about what is happening to resolve customer service problems.
• Records are kept in required format and according to standard operating procedures.
• Customers are communicated with to make sure the customer service problem has been resolved to their satisfaction.
• Compromises are negotiated with customer when the customer service problem has not been solved to their satisfaction.
  

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Duration

You may begin at anytime and the training should take approximately 4 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Customer Service Online Short course appeared first on School of Shipping.

Warehouse

• Record the appropriate information of stock in a warehouse
• Record the appropriate information about stock, (including quality, quantity, discrepancies, location, destination, receipt and dispatches), using an appropriate recording system.
• Information that is needed when transporting stock is recorded according to company policies and procedures.
• The procedures for ordering and recording of stock is explained according to type, product, weight, and value in line with policies and procedures.
• Information on recording processes are sourced to provide the most recent recording information.
• Stock Picking- Stock is located and picked with due regard to storage plans, dispatch orders and shipping instructions.
• Location of goods are identified based on size, codes, labelling and product type.
• Actions to deal with health and safety emergencies are generated and considered in terms of their impact on production and losses.
  

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Replenish of/or add to stock.

• Replenish of/or add to stock levels, with due regard to client requirements and available resources (e.g. lifting equipment, supplier commitments, product differentiation).
• Stock and inventory levels are recorded and reported with minimal disruption to transport and warehouse operations.
• An inventory control form is completed according to organisational requirements.
• Documentation to replenish stock is completed according to organisational requirements.
• Determine the appropriate method of storage.
• Determine the appropriate method of storage with regard to the type of product (weight, nature, value and inherent vice).
• The process of storing goods is explained with reference to the relevant legislation and organisational policies.
• The appropriate method of storing goods is explained with the regard to the type of product, weight and value.
  

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Apply stock control measures.

• Apply stock control measures (e.g. periodic stock audit results reports) and corrective action upon identification of stock discrepancies (in quantity type and quality).
• Stock control measures are explained according organisational procedures.
• Stock control measures are applied to identify stock discrepancies and minimise losses.
• Stock control measures are assessed and possible improvements recommended to meet legislative requirements and organisational policies.
  

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Duration

You may begin at anytime and the training should take approximately 4 weeks to complete on a part time basis.

Course Delivery

The course is delivered through the School of Shipping Learning website and allows you to study at your own pace. You may begin and register any time. A Subject Matter Expert and will provide you with academic support through the learning website and a Course Coordinator will also be available on email and telephone to provide you with administrative support.

Assessment and Award of the Certificate

You are not required to write any exams, assessments are completed online. You will need to achieve a mark of at least 60% for each assessment to receive the certification. Should you not gain competency on your first attempt one more resubmission will be allowed at no additional cost.

Entry Requirements

The only entry requirement for this course is a desire to learn and advance your career.

In order to do this course, you will need:

• An email account
• Access to a computer and the internet
• Be able to open and read PDF documents
• Read and write in the English language

The post Basic Warehouse & Stock picking Online Short Course appeared first on School of Shipping.