Administer Multimodal Surface Freight Import Clearances – Online Short Course

NQF3 – US 252426 -5 credits – Freight Forwarding and Customs Compliance


The person credited with this unit standard is able to monitor overseas orders and shipment progress in order to establish cargo whereabouts. Learners will also be capable of obtaining clearance and delivery instructions and processing the necessary import documentation to ensure all clearance problems are dealt with. Learners will also be able to process the release of imported goods, ensure final delivery is done and that proof of delivery is obtained and recorded.

  • The qualifying learner is capable of:
  • Planning import clearances.
  • Administering import document flows.
  • Facilitating import upliftment and delivery procedures.

Learners accessing this qualification will be assumed competent in:

  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent.


  • Plan import clearances.
  • Importers’ overseas orders are monitored against delivery schedules.
  • Document availability is tracked against shipment information.
  • Shipment progress is monitored and recorded for the purpose of communication information.
  • Track and trace information is used to locate and redirect misrouted cargo.
  • Track and trace information is applied in the initiation of loss, damage and discrepancy claims.
  • Administer import document flows.
  • Clearance and delivery instructions are obtained from importers in order to initiate clearance procedures.
  • Importers source documentation and instruction are scrutinised for compliance with clearance requirements.
  • Shipment details are recorded in the clearing organisations tracking systems.
  • Clearance problems are resolved with importers, statutory bodies and/or carriers.
  • Invoices and final costings are prepared and distributed in terms of standing instructions.
  • Import transaction records are maintained according to standard operating procedures.
  • Facilitate import upliftment and delivery procedures.
  • Shipment parameters are used to plan final upliftment and delivery.
  • Statutory and carrier release documentation is used to uplift consignments.
  • Final delivery is done in terms of organisational policies and procedures.
  • Proofs of delivery are recorded according to organisational policies and procedures.
  • Claims are initiated and administered in respect of cargo lost, damaged or discrepant.

This course is applicable to being delivered in house in house at your company premises, please contact us for a separate quotation.



Need more information?